Privacy Policy

We, MUSLIM PRINTING AND PUBLISHING CO LTD (hereinafter “Chandrika”), are committed to protecting and respecting your privacy as a browser to our website.

This document (read together with our “terms and conditions”) sets out how any personal data sought or collected from you is processed by our website.

When you click on our webpage, universal resource locater (URL) to get onto our webpages and content links thereon you are deemed to have agreed to be bound by this policy as updated from time to time. So please read this document first and take a print out of the same for future purposes.

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1. WHO WE ARE

Chandrika is the data controller (for the purposes of applicable data protection laws in India). We make an annual notification to the appropriate regulatory agency. We own and/or operate a large number of content websites (including mobile applications). References to “we”, “us”, or “our” include our Partner Sites.

About our company: As a large organisation we have several divisions operating our sites and providing the Services. For data protection purposes, these are called data processors. All divisions are wholly owned by us.

2. WHAT INFORMATION WE COLLECT ABOUT YOU

We may collect and process different types of information about you — including Personal Data (that identifies you) and Anonymous Data (that does not).

• When you sign up: We may collect your name, username, address, phone, email, date of birth, and other details you provide.
• Customer support: Information shared during support or surveys may be stored.
• Usage data: We may collect your IP address and browsing activity through cookies.
• From partner networks: If you link social networks like Facebook or Instagram, we may access shared data (as permitted by you).
• Location data: We may collect location data for personalization and analytics. You can disable location access in your device settings.

3. HOW YOU CAN REVIEW, UPDATE, GET A COPY OR DELETE YOUR DATA

You can review or update your details from your account page. To delete or get a copy of your data, email us at [email protected].

4. HOW WE USE YOUR INFORMATION

We process your data to:

• Administer your browsing experience
• Improve the website’s structure and usability
• Provide personalized experiences
• Send you updates, offers, or notifications (if consented)
• Carry out research and market analysis
• Ensure compliance with terms and regulations

5. MARKETING

We may share information with our Partner Sites or Group Companies for marketing related to our products or services. You can opt out anytime via your profile settings or by emailing [email protected].

6. WHERE WE STORE YOUR DATA

Your personal data may be transferred or stored outside India. By submitting your data, you agree to this transfer. We ensure all reasonable security measures are taken to protect your data.

7. HOW LONG WE KEEP YOUR DATA

Data is retained only as long as required to provide services, typically until you cancel your membership.

8. KEEPING YOUR DATA SECURE

Although we use security measures to protect your data, transmission over the Internet is never fully secure. Keep your passwords confidential and do not share them with others.

9. OUR COOKIE POLICY

We use cookies to improve your browsing experience and collect analytics data. By using our site, you consent to our cookie use. Cookies help us:

• Estimate audience size and usage
• Store preferences
• Speed up searches
• Recognize returning visitors

For more information, visit www.aboutcookies.org.

10. OUR RIGHT TO AMEND THIS POLICY

We review and update this policy periodically. Updates will be posted here. We encourage you to review this page regularly to stay informed.

11. LINKS TO OTHER THIRD-PARTY WEBSITES

Our site may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review those before submitting data.

12. ADDITIONAL PRIVACY PROTECTIONS FOR CHILDREN

We do not collect or solicit data from users under 18. By using this site, you confirm you are over 18 years of age.

13. QUESTIONS

For any queries regarding this Privacy Policy, please contact us at [email protected].

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Payment and Refund Terms & Conditions

While availing any payment method on the website, Chandrika shall not be liable for any issues arising from payment authorization, transaction limits, or declined transactions. All payments must be made in Indian Rupees. Supporting documents may be requested to verify ownership of the payment instrument.

• All transactions are subject to Chandrika’s verification and applicable laws.
• Refunds, if applicable, will be made only in INR to the original payment source within 15 working days.
• Subscriptions or advertisements can be cancelled by emailing [email protected].
• In case of non-receipt or damage, a replacement copy will be sent. Refunds for dispatched items are not allowed.

Chandrika reserves the right to modify, suspend, or terminate payment facilities if misuse or irregularities are detected.